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Terms and conditions

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Terms and conditions

Privacy policy

Your privacy is important to us. We value the trust you have placed in us, and are committed to protecting and safeguarding any personal data you give us. This document describes how we use and process your personal data and how we use cookies. It also tells you how you can contact us if you have questions about your personal data or about cookies.

DPZ consulting s.r.o offers online paintball services  through its own website www.pparena.cz,  mobile apps and through other online platforms such as partners’ websites and social media. The information that follows applies to all of these platforms. If you disagree with this Privacy and Cookies Policy, you should discontinue using our services.

I.             Privacy

What kind of personal information does PPArena.cz use?

When you make a reservation, you are asked for your name and email address. You might also be asked for your preference concerning our services. To make it easier to manage your reservations, we offer a verification of the reservation by a 4 number code.When you visit our websites, even if you do not make a reservation, we may collect certain information, such as your IP address, which browser you’re using, and information about your computer’s operating system, application version, language settings and pages that have been shown to you. If you are using a mobile device, we might also collect data that identifies your mobile device, device-specific settings and characteristics and latitude/longitude details.When you make a reservation, our system registers through which means and from which websites you have made your reservation.We may also receive information about you when you use certain social media services.

Why does PPArena.cz collect, use and share your personal data?

  • Reservations: First and foremost, we use your personal data to complete and administer your online reservation .
  • Customer service: We provide international customer service  from our local offices in 3 languages. Sharing your details with our  service staff allows us to respond when you need us – including helping you to find an appropriate paintball field and responding to any questions you might have about your reservation.
  • Marketing service: According to the law, we are able to use your personal data to a marketing purpose For example: When you make a reservation with us or set up a user account, we may use your contact information to send you news or services. With your consent – if consent is required under local law – we may also send you other regular newsletters by email. You can opt out, or unsubscribe, from marketing communications at any time using the "Unsubscribe" link in each newsletter, or you can administer your subscriptions through your account (if you've created one).
    • If we believe that a particular offer may be of interest to you, we may decide to make contact with you by phone.
  • Other communications: There may be other times when we get in touch by email, by post, by phone or by texting you, depending on the contact information you share with us. There could be a number of reasons for this:We may need to respond to and handle requests you have made.If you have not finalised a reservation online, we may email you a reminder to continue with your reservation. We believe that this additional service is useful to you because it allows you to carry on with a reservation without having to search for the accommodation again or fill in all the reservation details from scratch.When you use our services, we may send you a questionnaire or invite you to provide a review about your experience with PPArena.czWe may also send you other material related to your reservations, such as how to contact PPArena.cz if you need assistance while you are away, and information that we feel might be useful to you in planning your trip or getting the best out of your stay. We may also send you material related to upcoming reservations or a summary of previous reservations you made through PPArena.cz.
  • Market research: We sometimes ask our customers to take part in market research. Any additional personal details that you give us as part of the market research will be used only with your consent
  • Fraud detection and prevention: We may use personal data for the detection and prevention of fraud and other illegal or unwanted activities.
  • Improving our services: Finally, we use personal data for analytical purposes, to improve our services, to enhance the user experience, and to improve the functionality and quality of our online travel services.

How does PPArena share your data with third parties?

In certain circumstances, we may share your personal data with third parties.We disclose personal data to law enforcement and other governmental authorities insofar as it is required by law or is strictly necessary for the prevention, detection or prosecution of criminal acts and fraud.

How does PParena make use of mobile devices?

We have free apps for a variety of mobile devices and use versions of our regular website that have been optimised for mobile. These apps and mobile websites process the personal details you give us in much the same way as our website does – and they also allow you to use location services to find your current location or the paintball field nearby

II.           Security

What security procedures does PPArena.cz put in place to safeguard your personal data?

In accordance with European data protection laws, we observe reasonable procedures to prevent unauthorised access and the misuse of personal data.We use appropriate business systems and procedures to protect and safeguard the personal data you give us. We also use security procedures and technical and physical restrictions for accessing and using the personal data on our servers. Only authorised personnel are permitted to access personal data in the course of their work.

All the gathered personel data has been protected in the accordance of a law no. 101/200 of the legal code of the personal data and they are gained with your permisson on your webpages www.pparena.cz This data are necessary for making the reservation to your Paintball game 

 

III.             Children

The services offered by PPArena.cz are not directed at children under 18 years old. The use of any of our services is only allowed with the valid consent of a parent or a guardian. If we receive information from a child under 18 years old, we reserve the right to delete it.

IV.             Contact

How can you control the personal data you have given to PPArena.cz?

You always have the right to review the personal information we keep about you. You can request an overview of your personal data by emailing us at info@pparena.cz. Please write 'Request personal information' in the subject line of your email and include a copy of your identity card to help us prevent unauthorised individuals from accessing your personal data.If the personal information we have for you is incorrect, we will update it at your request. You can also ask us to remove your personal data from our customer database by sending an email to info@pparena.cz with 'Request for removal of personal information' in the subject line. However, we may need to retain certain information, for example for legal or administrative purposes, such as record keeping or to detect fraudulent activities. You can delete your user account at any time by signing into your account on the PParena.cz website and choosing to remove your account.

Who is responsible for the processing of personal data on the PPArena.cz website and apps?

DPZ consulting s.r.o controls the processing of personal data on its websites and mobile apps. DPZ consulting s.r.o  is a private limited liability company, incorporated under the laws of the Czech Republic and has its offices at the address Vojtěšská 245, 338 05 Mýto. The Czech Data Protection Authority Notification number is 00057212/ 001. All the personal data we have been given are used only for the company's inside needs and it is not shared with third parties.

 According to § 5 paragraphs 5 laws of a privacy policy, the company DPZ Consulting s.r.o is justified to use a name, surname and the address while offer its service and trade to a data subject as an administrator of his/her personal data.  The administrator is not allowed to use the personal data in any further process.

 If you have any suggestions or comments about this privacy notice, please send an email to info@pparena.cz  

 

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